The Problem
Critical information gets lost between shifts, and your team pays the price.
Event details lost between prep and service crews
The kitchen preps for 200 but the floor team was told 250, causing a scramble at the venue.
Dietary restriction notes not passed to servers
Allergy and dietary information stays with the planner and never reaches the team plating food.
Equipment issues at off-site venues discovered too late
A broken chafing dish or missing extension cord surfaces only after the truck is unloaded.
Post-event inventory counts don't reach the commissary
Surplus food and supplies sit in a van while the warehouse orders replacements.
How ShiftVoice Solves It
ShiftVoice is pre-configured for your industry from day one.
Categories
86'd Items, Guest Issues, Equipment, Inventory, Health & Safety, Staff Notes
Shift Types
Prep, Service, Breakdown
Roles
Owner, Catering Manager, Shift Lead
A Day in the Life
It's 2:00 PM. The prep lead records: client confirmed 15 gluten-free guests (up from 10), Station 3 chafing dish has broken latch (use backup), short on cocktail napkins, and client wants appetizers during cocktail hour instead of at tables. Service crew arrives at the venue fully briefed.
Key Features
Voice-first recording
Tap one button and talk. No typing, no forms. 3-minute cap keeps handoffs focused.
Auto-categorization
AI sorts notes into industry-specific categories. No manual tagging required.
Task tracking
Action items with urgency levels (Immediate, Next Shift, This Week, FYI) tracked to resolution.
Team acknowledgment
Know exactly who has read each handoff. No more "I didn't see it."