The Problem
Critical information gets lost between shifts, and your team pays the price.
Guest complaints not escalated across shifts
A guest raises an issue at check-in but the evening team has no record, forcing them to repeat the problem.
VIP arrivals not communicated to the right team
High-profile guests check in without the personalized service they expect, undermining the brand.
Maintenance tickets lost between departments
Housekeeping reports a broken AC unit but engineering never sees the request until a guest complains.
Night audit findings buried in emails
Revenue discrepancies and security flags sit unread until mid-morning, delaying resolution.
How ShiftVoice Solves It
ShiftVoice is pre-configured for your industry from day one.
Categories
Guest Issues, Reservations/VIP, Maintenance, Health & Safety, Inventory, Staff Notes
Shift Types
Day, Evening, Night
Roles
Owner, General Manager, Front Office Manager, Shift Lead
A Day in the Life
It's 10:45 PM. The evening front office manager records that room 412 has an AC complaint, a VIP group needs early check-in for 8 rooms at 6 AM, there's a plumbing issue on the 3rd floor, and two guests requested late checkout. The night manager sees everything structured and prioritized immediately.
Key Features
Voice-first recording
Tap one button and talk. No typing, no forms. 3-minute cap keeps handoffs focused.
Auto-categorization
AI sorts notes into industry-specific categories. No manual tagging required.
Task tracking
Action items with urgency levels (Immediate, Next Shift, This Week, FYI) tracked to resolution.
Team acknowledgment
Know exactly who has read each handoff. No more "I didn't see it."