The Problem
Critical information gets lost between shifts, and your team pays the price.
Guest complaints not escalated across shifts
A guest raises an issue at check-in but the evening team has no record, forcing them to repeat the problem.
VIP arrivals not communicated to the right team
High-profile guests check in without the personalized service they expect, undermining the brand.
Maintenance tickets lost between departments
Housekeeping reports a broken AC unit but engineering never sees the request until a guest complains.
Night audit findings buried in emails
Revenue discrepancies and security flags sit unread until mid-morning, delaying resolution.
How ShiftVoice Solves It
ShiftVoice is pre-configured for your industry from day one.
Categories
Guest Issues, Reservations/VIP, Maintenance, Health & Safety, Inventory, Staff Notes
Shift Types
Day, Evening, Night
Roles
Manager, Lead, Member
A Day in the Life
It's 10:45 PM. The evening front office manager records that room 412 has an AC complaint, a VIP group needs early check-in for 8 rooms at 6 AM, there's a plumbing issue on the 3rd floor, and two guests requested late checkout. The night manager sees everything structured and prioritized immediately.
Key Features
Voice-first recording
Tap one button and talk. No typing, no forms. 3-minute cap keeps handoffs focused.
Auto-categorization
AI sorts notes into industry-specific categories. No manual tagging required.
Task tracking
Action items with priority levels (Low, Medium, High, Urgent) and AI-suggested assignees.
Team acknowledgment
Your team sees published notes in real time via the shared activity feed. Action items are assigned and tracked to completion.
Action Items Board
All action items from all notes in one place. Filter by urgency, assignee, or completion status. Swipe to complete.
Shift Briefing
AI-generated summary on the home screen: urgent tasks, unviewed notes, and recent team activity. Walk in ready.
15-language support
Record in any of 15 languages. Output in any language — independently. Your multilingual team uses their natural language.
PDF & text export
Export notes as branded PDFs or plain text. Share via Messages, Email, AirDrop, or Slack for compliance and documentation.