Incident reporting shouldn't be a burden
When reporting takes 15 minutes of paperwork, incidents go unreported. When the process is friction-free, just speak, documentation rates go up and your team stays safer.
How ShiftVoice handles incidents
Speak, don't type
Describe the incident in your own words. ShiftVoice transcribes and structures everything.
Auto-categorized
Incidents are categorized by type (safety, equipment, customer, LP) with urgency levels attached.
Three note types
Choose Shift Note, Incident, or Walkthrough. Each structures your recording differently for the right context.
Searchable history
Every incident is time-stamped, categorized, and searchable. Build a complete record over time.
Industry examples
Manufacturing: Near-miss safety incident at a work station: select "Incident" note type, record the details, flagged as Urgent with action items assigned.
Security: Unauthorized access attempt: recorded with the Incident note type, auto-categorized under Security with time and location details.
Healthcare: Patient fall: documented by voice using the Incident note type, categorized under Safety with follow-up action items assigned.
Retail: Suspected shoplifting: details recorded as an Incident note, loss prevention category assigned, action items for LP team.