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Common questions
How do I reset my password?
ShiftVoice uses Google Sign-In, so there's no separate password. If you're having trouble signing in, make sure you're using the same Google account you registered with.
How do I cancel my subscription?
Open the App Store on your iPhone, tap your profile, then Subscriptions, and select ShiftVoice to manage or cancel.
My voice notes aren't transcribing
Make sure you're running iOS 18+ and that Speech Recognition is enabled in Settings > Privacy & Security > Speech Recognition.
How do I add team members?
Go to Settings > Team in the app and tap "Invite Member." They'll receive a link to join your organization.
Can I export my data?
Yes. Email hello@shiftvoice.app and we'll send you a full export within 48 hours.